PRIVACY POLICY

1. Introduction

SLABWERK ("we", "us", "our") is a Singapore-based e-commerce business. We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy explains how we collect, use, and protect your information.

2. Information We Collect

We collect the following information when you place an order or create an account:

• Name and email address
• Shipping address and phone number
• Payment information (processed securely via Stripe; we do not store card details)
• Order history and preferences

3. How We Use Your Information

• To process and fulfil your orders
• To communicate order status updates
• To manage your account
• To improve our website and services
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We share information only with:

• Stripe (payment processing)
• Shipping providers (for order delivery)
• Legal authorities (when required by law)

5. Cookies

We use essential cookies for authentication and cart functionality. We do not use third-party tracking cookies or advertising trackers.

6. Data Security

We implement appropriate security measures including HTTPS encryption, secure authentication tokens, and httpOnly cookies. Payment card data is handled entirely by Stripe and never stored on our servers.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Order records are retained for accounting and legal purposes. You may request deletion of your account data at any time.

8. Your Rights

Under Singapore's PDPA, you have the right to access, correct, and request deletion of your personal data. Contact us to exercise these rights.

9. Contact

For privacy-related enquiries, contact us via Telegram or Instagram (links in footer).